To get a greater understanding of My Account including it's functions, availability and benefits take a look at this article.

Can I use My Account?

My Account is available with...

• Pre-Paid & Post-Paid Mobile Phone services
• Pre-Paid & Post-Paid Mobile Broadband services
• Home Phone services connected via the Optus Direct Network
• Wireless Home Phone services connected via the Optus Mobile Network
• Home Broadband services connected via the Optus Direct Network
• Optus Cable Broadband services can view their usage and plan details in My Account.
• Home Zone services

My Account is not available with...

• Home Phone services connected via the Optus Resale Network or Optus Cable Network (Account Numbers that start with a 1, 2, 5, 6 or 7)
• Home Broadband services connected via the Optus Resale Network (ADSL 1): Member Services is available
• Optus TV feat. fetch services: Member Services is available
• Dial Up Internet services: Member Services is available
• Calling Card services
• Optus TV feat. FOXTEL services

Still not sure?

Simply check your account number. My Account is available with services that are on bills with account numbers that start with an 8 or 9 and are 14 digits long, Cable Broadband as well as all Pre-Paid services

What can My Account do?

Once you've registered for My Account you can change plans, setup your mobile, add/remove features as well as:

• View online bills (excluding Cable Broadband services)
• View live usage
• Make payments (excluding Cable Broadband services)
• Recharge
• Setup Automatic Recharges
• Upgrade your handset
• Replace your Pre-Paid SIM card
• Replace your Post-Paid SIM card
• Find your PUK number
• Setup Post-Paid usage alerts
• Check your Pre-Paid balance
• Change your billing address

And much more!

Get My Account on your Mobile

Get My Account directly on your smartphone, by downloading the My Optus App.